Kondlo, K. (2010) Introduction: political and governance challenges. In: Kondlo, K. & Maserumule, M.H. (eds). The Zuma administration: critical challenges. Cape Town: HSRC Press. 1-14.

Source :	The Zuma administration: critical challenges
Publisher :	Cape Town: HSRC Press , 2010
Keywords :	service delivery / zuma, jacob / governance / post apartheid south africa
Team :	Kondlo, K.
Department(s) :	Democracy, Governance and Service Delivery
Output type :	Chapter in Monograph peer-reviewed
Intranet :	HSRC Library: shelf number 6253
If you would like to obtain a copy of this Research Output, please contact Hanlie Rossinger at researchoutputs@hsrc.ac.za.

Abstract :
Service delivery is clearly the challenges of the Zuma administration. At the heart of Zuma's victory is the promise of and hope for improved service delivery to the masses of poor; the hope to have the voices of ordinary people heard in more meaningful ways than before in the governance of the country; and the hope for pro-poor economic policy as implied by the idea of a developmental state. Added to this is the hope of getting the wheels of government to move faster, coherently and effectively.

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